Bright Path Wellness LLC ("Bright Path Wellness," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit or use https://www.brightpathwellness.org/ and related online services, forms, resources, communications, scheduling tools, and other features made available through the website (collectively, the "Site").

This Privacy Policy applies to information collected through the Site and related online interactions.

This Privacy Policy does not replace Bright Path Wellness's separate Notice of Privacy Practices that may apply to protected health information handled in connection with healthcare services.

By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us, information collected automatically when you use the Site, and information received through third-party services used to operate our website and business.

Information collected may include:

Name

Email address

Telephone number

Contact information

Appointment information

Service interests

Information submitted through contact forms

Information submitted through scheduling forms

Information submitted through surveys

Communication preferences

Marketing subscription preferences

Information provided when requesting educational resources

Information contained in communications you send to us

Information about a minor child when provided by a parent or legal guardian

Other information you voluntarily provide

We collect only information reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted by law.

2. WEBSITE AND FORM INFORMATION

When you contact Bright Path Wellness through our website, submit an inquiry, request an appointment, complete a form, download a resource, or otherwise interact with the Site, we may collect information such as your name, email address, phone number, appointment preferences, service interests, and other information you voluntarily provide.

Website forms may be used for:

General inquiries

Appointment requests

Resource requests

Newsletter subscriptions

Marketing communications

Event registrations

Other Bright Path Wellness services or communications

Please do not submit detailed medical information through a general website form unless Bright Path Wellness specifically instructs you to do so through an appropriate secure method.

3. HIGHLEVEL AND WEBSITE TECHNOLOGY

Bright Path Wellness uses HighLevel as a technology platform to operate and manage portions of its website and business communications.

HighLevel may be used for:

Website hosting

Landing pages

Funnels

Website forms

Contact management

Lead management

Email marketing

Automated email communications

Marketing campaigns

Workflow automation

Appointment-related functions

Customer communications

Other website and business functions

When you submit information through a Bright Path Wellness website form, landing page, funnel, survey, calendar, or other feature powered by HighLevel, the information you provide may be transmitted to and processed through HighLevel on behalf of Bright Path Wellness.

Bright Path Wellness determines what information is collected through its HighLevel account and how that information is used.

HighLevel may process information as a service provider or data processor on behalf of Bright Path Wellness.

4. WEAVE AND COMMUNICATION SERVICES

Bright Path Wellness may use Weave for certain communication and scheduling functions.

Depending on the features enabled by Bright Path Wellness, Weave may be used to support:

Appointment scheduling

Appointment reminders

Communication with clients

Telephone communications

Text messaging

Other administrative communication functions

When you use a Bright Path Wellness scheduling or communication feature powered by Weave, information necessary to provide that service may be transmitted to and processed through Weave.

This information may include your:

Name

Phone number

Email address

Appointment information

Communication preferences

Other information necessary to provide the requested communication or scheduling service

Weave maintains its own privacy and security practices. Bright Path Wellness does not control the privacy practices of third-party service providers.

5. INFORMATION COLLECTED AUTOMATICALLY

When you visit the Site, certain information may be collected automatically through your browser, device, cookies, analytics tools, hosting systems, and similar technologies.

This may include:

IP address

Browser type

Device type

Operating system

Approximate geographic location

Pages visited

Date and time of visits

Referring website

Links accessed

General website activity

Technical information used to maintain website security and functionality

This information generally does not directly identify you by name.

6. COOKIES AND SIMILAR TECHNOLOGIES

The Site may use cookies, pixels, tags, scripts, analytics tools, and similar technologies.

These technologies may help us:

Maintain website functionality

Remember preferences

Understand website traffic

Measure engagement

Improve website performance

Identify technical issues

Maintain security

Measure marketing effectiveness

You may adjust your browser settings to refuse or delete cookies.

Some website features may not function properly if cookies are disabled.

Third-party providers may also use cookies or similar technologies when providing services to Bright Path Wellness.

7. HOW WE USE YOUR INFORMATION

We may use information collected through the Site to:

Respond to inquiries

Respond to appointment requests

Communicate about Bright Path Wellness services

Provide requested resources

Send educational information

Send newsletters

Manage email subscriptions

Send appointment-related communications

Manage scheduling

Follow up with individuals who contact us

Maintain contact records

Manage marketing campaigns

Improve our website

Improve our services and communications

Understand how visitors use the Site

Measure engagement

Maintain website security

Detect and prevent fraud or unauthorized activity

Comply with legal obligations

Protect the rights, safety, and property of Bright Path Wellness and others

Carry out other purposes disclosed at the time information is collected or otherwise permitted by law

8. EMAIL MARKETING

Bright Path Wellness may use HighLevel to send educational, informational, administrative, and marketing emails.

When you voluntarily provide your email address to receive communications from Bright Path Wellness, your name, email address, subscription status, and related communication information may be stored or processed through HighLevel.

Marketing communications may include:

Mental health education

Autism-related educational content

ADHD-related educational content

Parenting resources

Caregiver resources

Practice updates

Events

Workshops

Educational resources

Service information

Promotional communications

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or contacting Bright Path Wellness.

Unsubscribing from marketing communications does not necessarily prevent Bright Path Wellness from sending necessary administrative or service-related communications.

9. TEXT MESSAGES AND SMS PRIVACY

If Bright Path Wellness offers text messaging and you voluntarily opt in to receive SMS communications, your phone number and messaging consent information may be processed through applicable communication platforms, including Weave or other technology used by Bright Path Wellness.

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of marketing or automated text messages by replying STOP where applicable.

SMS Privacy Protection

Bright Path Wellness does not sell, rent, or lease telephone numbers or SMS opt-in information for third-party marketing purposes.

Personal information collected specifically for SMS consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be provided to service providers when reasonably necessary to deliver the requested communication service, maintain the messaging system, or comply with applicable law.

10. HEALTH INFORMATION AND PROTECTED HEALTH INFORMATION

Bright Path Wellness provides healthcare services and may receive information relating to your physical or mental health.

Please do not submit detailed medical information through a general website contact form, standard email, social media, or other unsecured communication method unless Bright Path Wellness specifically instructs you to use that method.

Examples of sensitive information you should not submit through a general website form include:

Detailed psychiatric history

Medication information

Medical records

Diagnostic information

Insurance identification information

Social Security numbers

Emergency information

Detailed information about another person's health

Where information qualifies as protected health information under applicable law, Bright Path Wellness will handle that information in accordance with applicable privacy requirements.

Healthcare information may also be governed by Bright Path Wellness's separate Notice of Privacy Practices.

11. HIPAA AND HEALTHCARE PRIVACY

Bright Path Wellness may be subject to the Health Insurance Portability and Accountability Act ("HIPAA") and applicable Florida healthcare privacy laws with respect to protected health information.

This website Privacy Policy is not intended to replace Bright Path Wellness's Notice of Privacy Practices.

If you are a patient of Bright Path Wellness, please review the Notice of Privacy Practices for information about:

How protected health information may be used and disclosed

Your rights regarding protected health information

How to submit a privacy complaint

Other applicable healthcare privacy practices

12. HIGHLEVEL AND PROTECTED HEALTH INFORMATION

Bright Path Wellness uses HighLevel for website, marketing, communications, and other business functions.

General website and marketing systems should not be used to collect detailed protected health information unless Bright Path Wellness has specifically configured and authorized the applicable system and process for that purpose.

Please do not submit protected health information through a general marketing form or other website form unless Bright Path Wellness specifically instructs you to do so through an appropriate secure process.

Nothing in this Privacy Policy represents that every feature of a third-party technology platform is appropriate for storing or transmitting protected health information.

13. HOW WE SHARE INFORMATION

Bright Path Wellness may share information in limited circumstances.

Service Providers

We may share information with service providers that help us operate our business, including providers supporting:

Website hosting

Website technology

HighLevel

Weave

Email delivery

Marketing

Scheduling

Communication

Analytics

Security

Technical support

Payment processing

Business administration

These providers may process information on our behalf as necessary to provide their services.

Legal Requirements

We may disclose information when reasonably necessary to:

Comply with applicable law

Respond to a subpoena or court order

Respond to lawful governmental requests

Protect our rights

Protect the safety of individuals

Investigate fraud or security issues

Enforce our agreements

Comply with regulatory requirements

Business Transactions

If Bright Path Wellness is involved in a merger, acquisition, restructuring, financing, sale of assets, bankruptcy, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

With Your Permission

We may disclose information for other purposes when you provide appropriate permission or authorization.

14. INFORMATION WE DO NOT SELL

Bright Path Wellness does not sell personal information for monetary consideration.

Bright Path Wellness also does not sell, rent, or provide mobile telephone numbers or SMS opt-in information to third parties or affiliates for their own marketing or promotional purposes.

Information may be processed by service providers that assist Bright Path Wellness with website operation, communications, scheduling, marketing, security, and other business functions.

15. DATA SECURITY

Bright Path Wellness uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, database, electronic communication system, or internet transmission can be guaranteed to be completely secure.

You should use appropriate caution when submitting information online.

Please do not submit sensitive health information through an unsecured website form or ordinary email unless Bright Path Wellness specifically instructs you to do so.

16. DATA RETENTION

Bright Path Wellness retains information for as long as reasonably necessary to:

Provide requested services

Respond to inquiries

Manage communications

Maintain business records

Maintain healthcare records where applicable

Comply with legal requirements

Resolve disputes

Enforce agreements

Protect our rights

Healthcare records may be retained for longer periods when required by applicable law, regulation, or professional requirements.

Information stored through third-party platforms may remain subject to those providers' applicable retention and deletion practices.

17. YOUR PRIVACY RIGHTS AND DATA CHOICES

Depending on the information involved and applicable law, you may have rights concerning your personal information.

These may include the ability to:

Request access to certain information

Request correction of inaccurate information

Request deletion of certain information where legally permitted

Request information about how your data is used

Withdraw certain consent where applicable

Unsubscribe from marketing communications

Request confidential communications

Ask questions about our privacy practices

Submit a privacy complaint

Some rights may be limited by law.

For protected health information, additional rights may apply under HIPAA and other healthcare privacy laws.

18. MARKETING COMMUNICATION PREFERENCES

You can control certain communications from Bright Path Wellness.

Email

You may unsubscribe from marketing emails by clicking the unsubscribe link included in the email.

Text Messages

You may opt out of applicable SMS communications by replying STOP or following the instructions provided in the message.

Appointment Communications

Unsubscribing from marketing communications does not necessarily stop administrative or appointment-related communications necessary to provide or coordinate services.

19. CHILDREN AND MINORS

Bright Path Wellness provides services that may involve children and adolescents.

Parents and legal guardians may submit information about a minor when seeking services or information on the minor's behalf.

Parents and legal guardians are responsible for ensuring that they have the appropriate authority to provide information about a minor.

Healthcare information concerning minors may be subject to additional privacy and consent requirements.

20. INFORMATION ABOUT OTHER PEOPLE

If you provide Bright Path Wellness with information about another person, including a child, family member, caregiver, or other individual, you represent that you have appropriate authority or permission to provide that information when required by law.

Please provide only information reasonably necessary for the purpose for which you are contacting us.

21. SOCIAL MEDIA

Bright Path Wellness may maintain social media accounts or provide links to social media platforms.

Information you post publicly on social media may be visible to others and may be governed by the privacy policy of the applicable platform.

Please do not post private health information, confidential patient information, or sensitive information about yourself or another person on Bright Path Wellness's public social media pages.

Social media should not be used to submit confidential medical information.

22. THIRD-PARTY WEBSITES

The Site may contain links to third-party websites, platforms, applications, scheduling services, communication services, or other resources.

Bright Path Wellness does not control third-party websites and is not responsible for their:

Privacy practices

Security

Content

Accuracy

Availability

Terms and conditions

When you access a third-party website or service, that third party's privacy policy and terms may apply.

23. REVIEWS AND TESTIMONIALS

Bright Path Wellness may receive reviews, testimonials, or other feedback through the Site or third-party platforms.

If you voluntarily provide a testimonial or authorize Bright Path Wellness to use your testimonial, we may use it according to the permission or authorization provided.

Bright Path Wellness does not require a testimonial as a condition of receiving healthcare services.

Reviews posted on third-party websites are subject to the privacy practices and policies of those platforms.

24. DO-NOT-TRACK SIGNALS

Some internet browsers provide a "Do Not Track" feature.

Because there is not currently a universally accepted standard for responding to Do Not Track signals, the Site may not respond to these signals unless required by applicable law.

25. FLORIDA PRIVACY RIGHTS

Bright Path Wellness is based in Florida and provides services in Florida.

Privacy rights may vary depending on:

The type of information collected

Your relationship with Bright Path Wellness

The service involved

Applicable federal law

Applicable Florida law

Other applicable privacy requirements

Healthcare information may be subject to additional federal and state privacy protections.

You may contact Bright Path Wellness with questions about your privacy rights.

26. PRIVACY COMPLAINTS

If you have a concern about how Bright Path Wellness handles your personal information, please contact us directly.

If you are a patient and believe your protected health information has been used or disclosed improperly, you may contact Bright Path Wellness and review the applicable Notice of Privacy Practices.

Bright Path Wellness will not retaliate against you for submitting a privacy complaint.

27. CHANGES TO THIS PRIVACY POLICY

Bright Path Wellness may update this Privacy Policy from time to time.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

If material changes are made, we may provide additional notice when required by applicable law.

Your continued use of the Site after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy, to the extent permitted by law.

28. CONTACT US

If you have questions about this Privacy Policy, want to exercise a privacy right, or have concerns about how your information is handled, please contact:

Bright Path Wellness LLC
504 W Plant St
Winter Garden, FL 34787
United States

Phone: 1-888-371-3507
Email: [email protected]

Website: https://www.brightpathwellness.org/

29. EFFECTIVE DATE

This Privacy Policy is effective as of August 2026.

Bright Path Wellness LLC
504 W Plant St
Winter Garden, FL 34787
United States

Phone: 1-888-371-3507
Email: [email protected]

Website: https://www.brightpathwellness.org/